64 Audio - In-Ear Monitors

Repair Tier 1

Repair Tier 1 - Main image
$74.25 $99 In stock

Category: Repair Service

Includes sound/damage assessment and fixes. Please send your IEMs with your Order Number written on the box to:

64 Audio - RMA

2811 East Evergreen Blvd

Vancouver, WA 98661

This tier covers the following models:

  • A2
  • A2e
  • V2
  • A3
  • A3e
  • V3
  • Qi
  • High Fidelity Earplugs
  • Aspire Series

If your IEMs have crushed/shattered shells as shown in the picture below, please reach out to [email protected]

Before you pay

Check the method and total at checkout.

When it ships

Allow for processing time as well as the journey to you.

Standard Shipping: Handling (business days) 0–1; Transit (business days) 7–15.

Express Shipping: Handling (business days) 0–1; Transit (business days) 7–15.

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If you need a refund

Keep your order number and contact the store to start.

Please contact us for the refund processing timeframe before returning an item.

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Delivery costs

Review the cost for your destination and chosen service.

Standard Shipping · United States: $0.00

Express Shipping · United States: $3.99

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Returning an item

Check the return conditions before sending anything back.

United States · Return window (days after delivery): 30. Return method: By mail. Return postage: Seller pays.

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Customer Reviews (4.4 / 5 · 5 reviews)

James ★★★★★

Sent my IEMs in with the order number on the box and got them back sounding like new, no guesswork on my end. The sound assessment caught a channel imbalance I hadn't even noticed. Shipping to the repair address was simple enough once I wrote the number on the box.

Hannah M. ★★★★★

The damage assessment came back way more detailed than I expected, and they fixed the loose connector I'd been fighting with for months. Turnaround was quick too — about two weeks door to door. Worth it.

Adam ★★★★★

Sent my IEMs in for the Tier 1 repair and got them back in about two weeks, working perfectly again. The sound assessment caught a driver issue I hadn't even noticed, and the whole process was way less painful than I expected.

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